Dear {{ $member->name ?? 'Valued Customer' }},
We regret to inform you that your payment for booking {{ $booking->no }} has failed.
Payment Details
Payment Method: {{ ucfirst($paymentType) }}
Amount: Rp {{ number_format($paymentAmount, 0, ',', '.') }}
Status: Failed
Reason: {{ $failureReason ?? 'Payment processing error' }}
Booking Information
Booking Number: {{ $booking->no }}
Booking Date: {{ date('d M Y', strtotime($booking->date)) }}
Total Amount: Rp {{ number_format($booking->nett, 0, ',', '.') }}
Status: Payment Required
What you can do:
- Check your payment method and try again
- Ensure you have sufficient funds in your account
- Contact your bank if there are any issues
- Try using a different payment method
Your booking is still valid but requires payment to be confirmed.
Please complete the payment to secure your appointment.
If you need assistance or have questions, please don't hesitate to contact our customer service team.
Best regards,
Softcomp.io Team